Practical advice for tourism businesses
Tourism is a fascinating industry and includes businesses that are passionate about delivering exceptional service as well as those that just want to earn an honest living.

The Q-books or Quality books are a new range of practical guides that have been developed to help all types of tourism business in the East Midlands region. They are packed with useful practical tips, market insights and case studies from successful tourism businesses.

As professional businesses you may already be using many of the ideas featured in the Q-books. But if you pick up just one ‘nugget’ that enhances how you run your business and helps improve your visitors’ experience and also your profitability, then everyone’s a winner.


Q-books
think family Q-book
understanding today’s family market and ideas on how to make a family break truly memorable.

think access Q-book (available Spring 2008)
making your business accessible to all – the benefits to you and your visitors.


Your comments
We would like to hear what you think of the Q-books and whether you’ve found them useful to your business. Also, if you’re interested in featuring as a case study in a future Q-book, please contact us at qbook@emd.org.uk.
 
think family Q-book
understanding today’s family market and ideas on how to make a family break truly memorable.
Click to view >>
think access Q-book
making your business accessible to all – the benefits to you and your visitors.
Available Spring 2008